The Role of Self-Efficacy in Predicting Employee Adaptability to Technological Change in the Workplace
Keywords:
Self-efficacy, employee adaptability, technological change, workplace, self-confidence, new work systems, technology adoptionAbstract
The rapid advancement of technology requires organizations to continuously update systems and work equipment in order to improve efficiency and competitiveness. These changes often present challenges for employees who must adjust their work methods and skills to operate new technological systems effectively. The success of this adaptation process is determined not only by external factors such as organizational support and the quality of training but also by internal factors possessed by individuals, one of which is self-efficacy, or the belief in one’s own ability to accomplish tasks and overcome challenges. This study aims to examine the role of self-efficacy in predicting employee adaptability to technological change in the workplace and to analyze how individual confidence in personal capabilities influences success in adjusting to new work systems. The method employed is a literature review that collects and critically evaluates relevant scholarly sources. The findings indicate that self-efficacy plays a significant role in predicting employee adaptability, with individuals who possess high levels of self-efficacy tending to adjust more quickly and effectively to technological changes. The main conclusion of this study is that individual belief in personal abilities influences the processes of acceptance, learning, and utilization of new technological systems in daily work activities. This study contributes to the development of knowledge in organizational behavior and human resource management and provides practical guidance for organizations in designing strategies to enhance employee self-efficacy as a means of supporting the successful adoption of new technologies.
References
Abankwa, D. A., Li, R. Y. M., Rowlinson, S., Rowlinson, S., Li, Y., & Li, Y. (2021). Exploring Individual Adaptability as a Prerequisite for Adjusting to Technological Changes in Construction. 601–605. https://doi.org/10.1007/978-3-030-48465-1_99
Abdullah, M. H. A. B., B. Gardi, & D. Darmawan. (2021). Innovation in Human Resource Management to enhance Organizational Competitiveness in the Era of Globalization, Journal of Social Science Studies 1(1), 51 – 58.
Alharbi, S., & Drew, S. (2018). The Role of Self-efficacy in Technology Acceptance. 1142–1150. https://doi.org/10.1007/978-3-030-02686-8_85
Alnoor, A. M., H. Al‐Abrrow, H. Abdullah, & S. Abbas. (2020). The impact of self‐efficacy on employees' ability to accept new technology in an Iraqi university. Global Business and Organizational Excellence, 39(2), 41-50.
Arifin, S., & Darmawan, D. (2021). Technology Access and Digital Skills: Bridging the Gaps in Education and Employment Opportunities in the Age of Technology 4.0. Journal of Social Science Studies, 1(1), 163–168.
Arifin, S., & Mardikaningsih, R. (2021). The Effect of Employability, and Organizational Climate on Employee Performance. Studi Ilmu Sosial Indonesia, 1(2), 33–42.
Arifin, S., Darmawan, D., Hartanto, C. F. B., & Rahman, A. (2022). Human resources based on total quality management. Journal of social science studies, 2(1), 17-20.
Arifin, S., Irfan, M., & Darmawan, D. (2021). How to Establish Work-Life Balance to Enhance Employee Job Satisfaction. Journal of Social Science Studies, 1(2), 21–24.
Bandura, A. (1977). Self-efficacy: Toward a unified theory of behavioral change. Psychological Review, 84, 191–215.
Bandura, A. (2001). Social cognitive theory: An agentic perspective. Annual Review of Psychology, 52(1), 1-26.
Barzani, L. A., Darmawan, D., & Zulkarnain, M. A. B. (2022). The Application of Sustainable Supply Chain Management Principles in the Manufacturing Industry to Improve Operational Performance and Corporate Social Responsibility. International Journal of Service Science, Management, Engineering, and Technology, 1(1), 38 – 45.
Bocciardi, F., Caputo, A., Fregonese, C., Langher, V., & Sartori, R. (2017). Career Adaptability as a Strategic Competence for Career Development: An Exploratory Study of Its Key Predictors. European Journal of Training and Development, 41(1), 67–82. https://doi.org/10.1108/EJTD-07-2016-0049
Cristina, C. L. (2017). Self-efficacy and academic adaptation. https://doi.org/10.13140/rg.2.2.30227.07203
Darmawan, D. (2017). The Effects of The Big Five Personality on Job Performance, Management & Accounting Research Journal, 2(1), 36 – 42.
Darmawan, D. (2020). Health, Well-Being, and Productivity of Senior Employees in the Era of Artificial Intelligence. Journal of Science, Technology and Society, 1(2), 43–50.
Darmawan, D. (2020). Retention and Career Mobility of Senior Employees in Modern Organizational Dynamics. Journal of Science, Technology and Society, 1(1), 37–44.
Darmawan, D. (2021). Implementation of Agile Project Management in a Dynamic Business Environment. Journal of Social Science Studies, 1(1), 275–280.
Darmawan, D. (2021). Objective Vagueness, Appraisal Bias, and Lack of Employee Involvement in Performance Appraisal and Job Satisfaction in Organizations. Journal of Social Science Studies, 1(1), 117-122.
Darmawan, D., & Mardikaningsih, R. (2021). The Role of Positive Psychological Factors in Enhancing Employee Engagement and Commitment to Work Tasks. International Journal of Service Science, Management, Engineering, and Technology, 1(2), 37–44.
Darmawan, D., & Marsal, A. P. (2021). Design of Performance Evaluation and Fair Reward Systems in Modern Organizations. Journal of Science, Technology and Society, 2(1), 45–52.
Darmawan, D., R. Mardikaningsih, E. A. Sinambela, S. Arifin, A.R. Putra, M. Hariani, M. Irfan, Y.R. Al Hakim, & F. Issalillah. (2020). The Quality of Human Resources, Job Performance and Employee Loyalty, International Journal of Psychosocial Rehabilitation, 24(3), 2580-2592.
Darmawan, D., Sinambela, E. A., & Mauliyah, N. I. (2016). The effect of competence, independence and workload on audit quality. JARES (Journal of Academic Research and sciences), 1(2), 5-5.
Djazilan, M. S., & Darmawan, D. (2020). Effect of Compensation, Job Demand, Job Characteristics on Employee Retention. Journal of Science, Technology and Society, 1(2), 1–8.
Eddine, B. A. S., & Darmawan, D. (2021). Professional Employees, Manual Workers, and Informal Workers in Achieving Work Life Balance. Studi Ilmu Sosial Indonesia, 1(1), 209–226.
Eddine, B. A. S., Ishaq, M. S. H. B., Darmawan, D., & Ali, R. (2021). Employee Well-Being and Performance Evaluation: Integrating Quality of Work Life in HR Management. Journal of Social Science Studies, 1(2), 97–104.
Fared, M. A., & Darmawan, D. (2021). Design and Implementation of Cross-Functional Training to Improve Team Collaboration. Journal of Social Science Studies, 1(1), 215-220.
Gautama, E. C., Mardikaningsih, R., Wisnujati, N. S., & da Cruz, C. (2021). The Relationship Between Employee Welfare and Public Organization Performance in Community Services. Journal of Social Science Studies, 1(2), 197–202.
Hariani, M. (2021). Organizational Culture and Self-Efficiency That Form Employee Performance. Studi Ilmu Sosial Indonesia, 1(2), 23–32.
Hariani, M., & Mardikaningsih, R. (2021). Implementation of Value-Based Management in Multinational Organizations Facing Cultural Differences. Journal of Social Science Studies, 1(1), 67–72.
Irfan, M., & Darmawan, D. (2021). Improving Psychological Wellbeing through Emotion Management in Daily Life. Journal of Social Science Studies, 1(1), 179–184.
Ishaq, M. S. H. B., Darmawan, D., & Sudjai. (2021). Gig Economy on Workers’ Welfare and Labor Market Stability. Journal of Social Science Studies, 1(2), 167–170.
Jahroni, J., & Darmawan, D. (2021). Implemented Shariah Value for Recruitment, Training, and Human Resources Development System. Journal of Social Science Studies, 1(2), 215–220.
Jimmieson, N. L., D. J. Terry, & V. J. Callan. (2004). A longitudinal study of employee adaptation to organizational change: the role of change-related information and change-related self-efficacy. Journal of occupational health psychology, 9(1), 11.
Kulviwat, S., Bruner, G. C., & Neelankavil, J. P. (2015). The Role of Self-Efficacy in Predicting Technology Acceptance. 176–176. https://doi.org/10.1007/978-3-319-11779-9_63
Kurniawan, Y., & Darmawan, D. (2021). The Adaptive Learning Effect on Individual and Collecting Learning. Journal of Social Science Studies, 1(1), 93–98.
Latikka, R., Turja, T., & Oksanen, A. (2019). Self-efficacy and acceptance of robots. Computers in Human Behavior, 93, 157–163. https://doi.org/10.1016/J.CHB.2018.12.017
Lestari, U. P. & R. Mardikaningsih. (2020). Effect of Leadership Behavior and Work Climate on Employee Performance, Journal of Science, Technology and Society, 1(1), 5-12.
Liu, Y.-C., & Hung, Y. Y. (2016). Self-efficacy as the moderator. Computers in Human Behavior, 64, 455–462. https://doi.org/10.1016/J.CHB.2016.07.018
Lyons, P., & Bandura, R. P. (2019). Self-efficacy: core of employee success. Development and Learning in Organizations, 33(3), 9–12. https://doi.org/10.1108/DLO-04-2018-0045
Maran, T., Kraus, S., Liegl, S., Liegl, S., Davila, A., Moder, S., Kraus, S., Kraus, S., & Mahto, R. V. (2021). Who fits into the digital workplace? Mapping digital self-efficacy and agility onto psychological traits. Technological Forecasting and Social Change, 121352. https://doi.org/10.1016/J.TECHFORE.2021.121352
Mardikaningsih, R. & Darmawan, D. (2022). Situational Leadership Strategies to Improve Change Management and Team Performance, Journal of Social Science Studies, 2(1), 247 – 252.
Mardikaningsih, R., & Darmawan, D. (2021). Business Sustainability Strategies in the Facing of Regulatory Uncertainty and Managerial Challenges. Journal of Social Science Studies, 1(2), 111–118.
Mardikaningsih, R., & Hariani, M. (2020). Effect of Work Climate and Wages on Turnover Intention. Journal of Science, Technology and Society, 1(2), 21–28.
Mardikaningsih, R., & Putra, A. R. (2021). Efforts to Increase Employee Work Productivity Through Job Satisfaction and Job Training. Studi Ilmu Sosial Indonesia, 1(1), 51–64.
Mardikaningsih, R., & Sinambela, E. A. (2021). Performance Development of Agricultural Extenders Through Interpersonal Skills and Work Ethic. Journal of Science, Technology and Society, 2(1), 35–44.
Mardikaningsih, R., Halizah, S. N., Darmawan, D., Masithoh, N., & Nuraini, R. (2022). Examining the Role of Authentic Leadership in Shaping Positive Work Climate and Organizational Citizenship Behavior. International Journal of Service Science, Management, Engineering, and Technology, 2(1), 52–59.
Mardikaningsih, R., Halizah, S. N., Nuraini, R., & Darmawan, D. (2022). The Role of Ethical Leadership in Shaping a Positive and Sustainable Organizational Culture. International Journal of Service Science, Management, Engineering, and Technology, 2(2), 48–55.
Maxwell, J. A. (2013). Qualitative Research Design: An Interactive Approach. SAGE Publications.
Miraglia, M., Cenciotti, R., Alessandri, G., & Borgogni, L. (2017). Translating self-efficacy in job performance over time: The role of job crafting. Human Performance, 30(5), 254–271. https://doi.org/10.1080/08959285.2017.1373115
Na-Nan, K., & Sanamthong, E. (2019). Self-efficacy and employee job performance: Mediating effects of perceived workplace support, motivation to transfer and transfer of training. International Journal of Quality & Reliability Management, 37(1), 1–17. https://doi.org/10.1108/IJQRM-01-2019-0013
Oluwatosin, A., D. Darmawan, & A. P. Marsal. (2021). Linkage of Employee Welfare Programs with Workforce Retention in Modern Organizational Management Policies, Journal of Social Science Studies, 1(2), 171 – 176.
Putra, A. R., Mardikaningsih, R., & Darmawan, D. (2021). Organisational Social Capital and Team Collaboration as Supports for Total Quality Management. Studi Ilmu Sosial Indonesia, 1(1), 129–146.
Rapley, P., & Fruin, D. J. (1999). Self-efficacy in chronic illness: the juxtaposition of general and regimen-specific efficacy. International Journal of Nursing Practice, 5(4), 209–215. https://doi.org/10.1046/J.1440-172X.1999.00173.X
Rojak, J. A., & Darmawan, D. (2021). Ethical Leadership and Social Responsibility in Organisational Managerial Practice. Studi Ilmu Sosial Indonesia, 1(2), 187–204.
Schunk, D. H., & DiBenedetto, M. K. (2021). Self-efficacy and human motivation. 8, 153–179. https://doi.org/10.1016/BS.ADMS.2020.10.001
Schwarzer, R., & Warner, L. M. (2013). Perceived Self-Efficacy and its Relationship to Resilience. 139–150. https://doi.org/10.1007/978-1-4614-4939-3_10
Suur-Inkeroinen, H., & Seppänen, M. (2011). Effects of emotions and self-efficacy on technology usage behavior. 1–6.
Wood, R., & A. Bandura. (1989). Impact of Conceptions of Ability on Self-Regulatory Mechanisms and Complex Decision Making. Journal of Personality and Social Psychology, 56(3), 407–415. http://doi.org/10.1037/0022-3514.56.3.407
Yildiz, O., Ersoy, A. S., & Yıldırım, İ. S. (2021). The Impact of Information and Communication Systems on Organizations. 1–25. https://doi.org/10.4018/978-1-7998-3045-0.CH001
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Rahayu Mardikaningsih, Didit Darmawan

This work is licensed under a Creative Commons Attribution 4.0 International License.
Most read articles by the same author(s)
- Pratika Novia Rimadhani, Rahayu Mardikaningsih, Fayola Issalillah, Sulani Sulani, Elly Christanty Gautama, The Impact of Tax Regulation on Taxpayer Compliance in the Micro, Small, and Medium Enterprises Sector: A Legal Literature Review , International Journal of Service Science, Management, Engineering, and Technology: Vol. 6 No. 3 (2024): International Journal of Service Science, Management, Engineering, and Technology (December)
- Aan Wibowo, Agung Satryo Wibowo, Febrian Dirgantara, Didit Darmawan, Rafadi Khan Khayru, Eko Wahyudi, Arif Rahman, Legal Policy in Overcoming the Circulation of Cigarettes of No Cigarette Excise Tax Band , International Journal of Service Science, Management, Engineering, and Technology: Vol. 5 No. 2 (2024): International Journal of Service Science, Management, Engineering, and Technology (April)
- Reza Ahmad Zahid, Didit Darmawan, Reconceptualizing Digital Literacy Dimensions as Predictors of Academic Engagement and Success in Contemporary Higher Education , International Journal of Service Science, Management, Engineering, and Technology: Vol. 7 No. 3 (2025): International Journal of Service Science, Management, Engineering, and Technology (June)
- Sudja'i Sudja'i, Mohamad Farid, Wakid Evendi, Didit Darmawan, Agung Satryo Wibowo, The Effectiveness Of The Service Of Making a Trading Business License at The Investment Office of The One-Stop Integrated Service of Surabaya City , International Journal of Service Science, Management, Engineering, and Technology: Vol. 4 No. 1 (2023): International Journal of Service Science, Management, Engineering, and Technology (August)
- Bambang Triono, Didit Darmawan, Mohammad Djaelani, Feby Salma Ayu Safitri, Nurul Masithoh, How Digitalization Reshapes Labor and Task Architecture in the Manufacturing Sector , International Journal of Service Science, Management, Engineering, and Technology: Vol. 7 No. 2 (2025): International Journal of Service Science, Management, Engineering, and Technology (April)
- Tamjidillah Noor, Arif Rachman Putra, Mahmud Suyuti, Rafadi Khan Khayru, Mila Hariani, Fayola Issalillah, Rahayu Mardikaningsih, Implementation of Criminal Regulations on The Use of Hazardous Chemicals in Food Distribution , International Journal of Service Science, Management, Engineering, and Technology: Vol. 4 No. 3 (2023): International Journal of Service Science, Management, Engineering, and Technology (December)
- Mahmud Mahmud, Didit Darmawan, Rafadi Khan Khayru, Reny Nuraini, Fayola Issalillah, Enforcement of Criminal Law Against Perpetrators of Environmental Pollution , International Journal of Service Science, Management, Engineering, and Technology: Vol. 4 No. 1 (2023): International Journal of Service Science, Management, Engineering, and Technology (August)
- Didit Darmawan, Cross-Channel Orchestration and Service Consistency in Omnichannel Customer Experience: Implications for Service Costs, Retention, and Customer Lifetime Value , International Journal of Service Science, Management, Engineering, and Technology: Vol. 7 No. 2 (2025): International Journal of Service Science, Management, Engineering, and Technology (April)
- Muhammad Aldiyan Rofiqi, Rafadi Khan Khayru, Didit Darmawan, Digital Product Liability: A Legal Case Study of Consumer Losses Arising from Mobile Applications , International Journal of Service Science, Management, Engineering, and Technology: Vol. 7 No. 1 (2025): International Journal of Service Science, Management, Engineering, and Technology (February)
- Rahayu Mardikaningsih, Mila Hariani, Building Green Skills to Support Sustainable Economic Transition in the Workplace , International Journal of Service Science, Management, Engineering, and Technology: Vol. 7 No. 2 (2025): International Journal of Service Science, Management, Engineering, and Technology (April)










