Legal Review of the Implementation of Electronic Contracts and Protection of Parties in Digital Transactions in Indonesia
Keywords:
electronic contracts, contract law, digital evidence, consumer protection, personal data protection, jurisdictionAbstract
This study analyzes the legal framework governing electronic contracts in Indonesia, with a focus on the effectiveness of their implementation, juridical challenges, and the legal protection afforded to parties involved in digital transactions. Digital transformation has fundamentally shifted the paradigm of agreements, transitioning from conventional, paper-based contracts to electronic contracts that are entirely online and transcend geographical boundaries. Indonesia has accommodated this transformation through various legal instruments, including the Law on Information and Electronic Transactions (UU ITE), the Government Regulation on the Implementation of Electronic Systems and Transactions (PP PSTE), the Consumer Protection Law (UUPK), and the Personal Data Protection Law (UU PDP). This research adopts a normative legal method and a case approach to examine the application and dissect issues surrounding validity, evidence, consumer protection, personal data, and jurisdiction. The findings indicate that, despite the existence of an adequate legal foundation, significant obstacles persist at the practical level, such as low digital legal literacy, insufficient consumer protection, challenges in digital evidence, and the need for regulatory harmonization. This study recommends strengthening regulations, enhancing legal education, and fostering multi-stakeholder synergy in order to establish an electronic contract ecosystem in Indonesia that is effective, secure, and just.
References
Al Fawwaz, H. A. (2022). E-Commerce Transactions Regulation In Indonesia. International Journal of Social Science and Human Research. https://doi.org/10.47191/ijsshr/v5-i2-38
Bawono, B. T. (2020). The Validity of Electronic Contracts in Software Applications. https://doi.org/10.30659/AKTA.V7I1.10556
Darmawan, D. (2022). Environmental Accountability through Business Ethics, Responsibility, Morals and Legal Obligations, Bulletin of Science, Technology and Society, 1(2), 1-6.
Faridi, F., D. Darmawan, R. Hardyansah, A. R. Putra, A. S. Wibowo. (2023). Legal Protection for Online-Based Lending Consumers, International Journal of Service Science, Management, Engineering, and Technology, 4(2), 34–38.
Grundmann, S., & Hacker, P. (2017). Digital Technology as a Challenge to European Contract Law. European Review of Contract Law. https://doi.org/10.1515/ERCL-2017-0012
Hendrawan, D. (2022). The legality of trading through electronic systems in indonesia. https://doi.org/10.53555/ephhss.v8i1.1901
Hidayat, R. (2015). Local Government E-Procurement Practices in Indonesia: Accountability, Efficiency, and Barriers. Journal of US-China Public Administration. https://doi.org/10.17265/1548-6591/2015.02.003
Irfansyah, M. F., D. Darmawan, & R. Hardyansah. (2024). Implementation of the Principle of Good Faith in Contract Performance. Bulletin of Science, Technology and Society, 3(2), 51-56.
Iswara, V. D. (2021). Analisis pentingnya implementasi penyelesaian sengketa online di indonesia. https://doi.org/10.33087/LEGALITAS.V13I1.245
Karimi, A., & Akbari, M. (2017). Basic Conditions of Validity of Electronic Contracts in Iran and UNCITRAL Model Law. Journal of History Culture and Art Research. https://doi.org/10.7596/TAKSAD.V6I1.750
Kholis, K.N., N. Chamim, J. A. Susanto, D. Darmawan, & M. Mubarak. (2023). Analyzing Electronic Medical Records: A Comprehensive Exploration of Legal Dimensions within the Framework of Health Law, International Journal of Service Science, Management, Engineering, and Technology, 4(1), 36–42.
Lethy, Y.N., F. Issalillah, Y. Vitrianingsih, D. Darmawan, R. K. Khayru. (2023). Legal Protection for Patients Against Negligence of Medical Personnel, International Journal of Service Science, Management, Engineering, and Technology, 4(2), 39–43.
Maulani, A., R. Hardyansah, D. Darmawan, C. N. Mendonca, & A. de Jesus Isaac. (2023). Juridical Analysis of the Validity of Electronic Contracts Made by Artificial Intelligence in Indonesian Law, Journal of Social Science Studies, 3(1), 139 – 144.
Mentari, N., Nugraheni, N., & Annas, M. (2023). Legal Protection of HARA Platform Users on the Service of Electronic Data Interchange. Jurnal Hukum Novelty. https://doi.org/10.26555/novelty.v14i1.a25547
Muslih, M. Y., & Supeno, S. (2022). Financial technology: digital legal challenges and Indonesia’s economic prospects after Covid-19 outbreak. Legality. https://doi.org/10.22219/ljih.v30i2.22784
Negara, D.S. & D. Darmawan. (2023). Digital Empowerment: Ensuring Legal Protections for Online Arisan Engagements. Bulletin of Science, Technology and Society, 2(2), 13-19.
Prematura, A. M., & Suryani, S. (2023). Consumer Protection Against Standard Clauses in Business Transactions Through E-Commerce. Pena Justisia: Media Komunikasi Dan Kajian Hukum (Edisi Elektronik). https://doi.org/10.31941/pj.v21i2.2709
Rosadi, S. D., & Tahira, Z. (2018). Consumer protection in digital economy era : law in indonesia. https://doi.org/10.20961/YUSTISIA.V0I0.20144
Saktiawan, P., R. Hardyansah, D. Darmawan, & A. R. Putra. (2021). Ethical Principles in Indonesian Legal Advocacy: Sustaining Justice in Adversarial Systems Through Professional Integrity, Journal of Social Science Studies, 1(2), 239 – 244.
Santoso, E. (2022). Opportunities and Challenges: E-Commerce in Indonesia from a Legal Perspective. Jurnal Penelitian Hukum de Jure. https://doi.org/10.30641/dejure.2022.v22.395-410
Siregar, D., Deli Lase, A. N., Hulu, A., Zendrato, B. J., Yusra, D. R., Mentari, J., Lafau, S., & Dewi, D. K. (2022). The Legitimacy of Electronic Trading Contracts According to the Civil Code. International Journal Of Community Service. https://doi.org/10.55299/ijcs.v1i2.186
Situmorang, S. (2022). Syarat Sahnya Suatu Jual-Beli Online Pada Perjanjian/ Kontrak Elektronik Di Indonesia. Visi Sosial Humaniora. https://doi.org/10.51622/vsh.v3i2.1115
Sulaiman, M., N. H. Pakpahan, & A. R. Putra. (2023). Analysis of the Validity and Effectiveness of Electronic Contracts in Legal Protection of Digital Transactions in Indonesia, Journal of Social Science Studies, 3(1), 41–46.
Sulistyowati, H., Wahyuningsih, S. E., & Soponyono, E. (2020). Legal Analysis of Crimes in Contracts Validity in the Digital Era. https://doi.org/10.25134/UNIFIKASI.V7I1.2701
Suvorov, E. D. (2022). Application of the Principles of Contract Law to Contractual Relations complicated by a Digital Element. Lex Russica. https://doi.org/10.17803/1729-5920.2022.182.1.109-121
Wibowo, A. S., D. S. Negara, A. P. Marsal, E. B. Da Silva. (2021). Contractual Instruments' Effectiveness in Preventing Business Disputes and Ensuring Business Law Stability, Journal of Social Science Studies, 1(2), 209 – 214.
Wiraguna, S. A., & Santiago, F. (2022). The Implementation of Electronic Contract on Business to Business (B2B) Electronic Transaction. Interdisciplinary Social Studies. https://doi.org/10.55324/iss.v2i1.304.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Adi Putra Manggala, Kurnia Wijaya, Didit Darmawan, Terubus Terubus, M. Syaiful Anwar

This work is licensed under a Creative Commons Attribution 4.0 International License.
Most read articles by the same author(s)
- Dany Sulistiono, Rommy Hardyansah, Didit Darmawan, The Law's Role in Ensuring the Protection and Security of Bank Customers , International Journal of Service Science, Management, Engineering, and Technology: Vol. 6 No. 2 (2024): International Journal of Service Science, Management, Engineering, and Technology (October)
- Mokhamad Ikhwan Basar, Didit Darmawan, Implementation of Laws to Support The Disabled Workforce , International Journal of Service Science, Management, Engineering, and Technology: Vol. 6 No. 1 (2024): International Journal of Service Science, Management, Engineering, and Technology (August)
- Danang Eka Saputra, Didit Darmawan, Dharma Setiawan Negara, Directors’ and Commissioners’ Liability in Corporate Insolvency: A Comparative Jurisprudential Study , International Journal of Service Science, Management, Engineering, and Technology: Vol. 5 No. 3 (2024): International Journal of Service Science, Management, Engineering, and Technology (June)
- Salvador da costa, Didit Darmawan, Alcino de Jesus Isaac, Safeguarding Employee Data with Blockchain in HR , International Journal of Service Science, Management, Engineering, and Technology: Vol. 4 No. 3 (2023): International Journal of Service Science, Management, Engineering, and Technology (December)
- Mochamad Irfan, Rizwan Ali, Didit Darmawan, Digital Labour, Production Relations, and Social Class in the Age of Automation , International Journal of Service Science, Management, Engineering, and Technology: Vol. 5 No. 2 (2024): International Journal of Service Science, Management, Engineering, and Technology (April)
- Abdul Gani, Didit Darmawan, Mochamad Irfan , Youth Social Mobility in the Gig Economy and Digital Platform Work , International Journal of Service Science, Management, Engineering, and Technology: Vol. 7 No. 1 (2025): International Journal of Service Science, Management, Engineering, and Technology (February)










