The Effectiveness Of The Service Of Making a Trading Business License at The Investment Office of The One-Stop Integrated Service of Surabaya City

Sudja'i Sudja'i; Mohamad Farid; Wakid Evendi; Didit Darmawan; Agung Satryo Wibowo

Authors

Sudja'i Sudja'i Universitas Sunan Giri Surabaya
Mohamad Farid Universitas Sunan Giri Surabaya
Wakid Evendi Universitas Sunan Giri Surabaya
Didit Darmawan Universitas Sunan Giri Surabaya
Agung Satryo Wibowo Universitas Sunan Giri Surabaya

Keywords:

effectiveness, service, permit, SIUP, risk-based business licensing, licensing authority, one-stop integrated service

Abstract

- One-stop integrated service is an activity of implementing a permit and non-licensing that receives delegation or delegation of authority from institutions or agencies that have licensing and non-licensing authority starting from the application stage process to the stage of issuing documents carried out in one place. This study aims to determine how the effectiveness of SIUP making services and how the role of DPMPTSP Surabaya City in conducting socialization. This research is expected to broaden horizons for the community in improving business license management. The research methodology used in this study is a qualitative method that is qualitative descriptive, namely data in the form of words in accordance with the characteristics of the qualitative approach. This study collected primary and seconder data through observation, interviews and documentation. The results showed that the factor that can cause the ease of SIUP is because people who want to take care of business licenses have prepared complete files and seen the procedures or procedures for making SIUP and understand the flow of services. The conclusion of this study explains that SIUP is a business legality that functions as a tool to direct, foster, supervise and issue business activities in the field of trade towards the orderly implementation of business. Then, after the Job Creation Law was passed, business licensing changed from permit-based to risk-based business licensing.

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